Also, the impeller may be stuck. Used to happen to me all the time with my Aquaclear filters. Had to slide the uptake tube over and shove a pen in there to get it moving. Pull the top off, plug it in and move the impeller with a pen. See if it can be jump started. Also, with sand in your tank there may be some grit in there keeping it from moving. Pull the impeller out, rinse it clean as well as the impeller housing.
