TFD Testimonial

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I have ordered from Joe 4 times, I recieved a order last week. The order was full of mishapps. 1. a wolffish bite thru the bag they refunded the $15.
2. my sabre tooth baracuda came in with a white spot on each of his eyes. spending money to fix the fish
3. my yellow tail barracuda came in with nose and fin rot and died 2 days later
4. 2 red tail catfish that I bought one never ate and died this morning I am guessing internal parrasites
5. the sizes were horribly wrong The RTCs were on his list as 3"+ and they were good to be 1 inch the orange pike I got was 3"+ as well and was less than one inch the red hook was described as Large but was about 2inches top to bottom deffinantly not large.
6. I ordered a C. Saxalitas pike and recieved a common eye spot pike the size was right about 3 inches but i picked one up identical to it for $5. last week before the fish arrived.
Overall I am very dissapointed in the order. The customer service is good but I am scared that a simular fate will happen to me as the others on this testimonial page. Also if anyone thinks I am just pissed that my fish died and just lashing out scroll down and see where I have wrote about each order and NEVER said anything bad about the fish service or Joes buisness. I have reccamended people to look on Joes site and gave pet shops in the area Joes web site and phone number. Sorry I have to write this critique wish I could have been pleased like the other orders.
 
well did you call and talk to joe and try to resolve the situtation
 
OK I talked with Joe and he was very understanding and we worked out a compromise and I am happy with the end result. I just hope that no more fish die. I was nit picking about the sizes they were smaller than advertized but when you are agravated everything seems to be wrong. I will do buisness with Joe again. Sorry for jumping the gun and writing the thread yesterday and not talking with Joe before.
 
roy bryan;1111284; said:
OK I talked with Joe and he was very understanding and we worked out a compromise and I am happy with the end result. I just hope that no more fish die. I was nit picking about the sizes they were smaller than advertized but when you are agravated everything seems to be wrong. I will do buisness with Joe again. Sorry for jumping the gun and writing the thread yesterday and not talking with Joe before.

It's ok bro. You were honest. But the good part is the vendor made it right and everyone sees that. So even though you nit picked, everyone sees the vendor is a good person.
 
Ive only done one order with TFD threw darin, an I must say it went off without a hitch. I only ordered 4 fish total, 1 in that order wasnt sent but that was only because the fish they had in stock didnt look real hearty (good looking out there). the others all arrived in perfect condition an are doing great now.

I plan to order again when I have room for more.
 
i have ordered twice now from TFD and have only lost 1 fish to DOA. Cure others have died but usually weeks to months after i have had them. The last order even stayed in houston at there airport from about 8am to 9pm before they finally put it on a plane. Everything was fine. I dont have complaints abou them at all, except i want some SNOW WHITE SOCOLOFIS!!!
 
Wow - threads like this are very helpful...
 
roy bryan;1111284; said:
OK I talked with Joe and he was very understanding and we worked out a compromise and I am happy with the end result. I just hope that no more fish die. I was nit picking about the sizes they were smaller than advertized but when you are agravated everything seems to be wrong. I will do buisness with Joe again. Sorry for jumping the gun and writing the thread yesterday and not talking with Joe before.

The big thing is you manned up and apologized for not talking to him first.
Glad things turned out alright!
 
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