vendor sent wrong fish...

[Oddball]

Absolutely not! If a vendor is not willing to come to some sort of a reasonable compromise nonetheless apologize for the inconvenience, then I would make this public and I would copy and paste the entire conversation on the forum so that there wont be anymore poor victims getting something they didnt order.

Its real easy to tell someone not to do this or that when your not the one who got jipped!

When it comes to "MONEY" its serious and it needs to be addressed. Obviously theres no consumers affairs report for MFK but the bottom line is if someone gets jipped then WE need to know about it! We are potential buyers and have a right to know whether or not there are scams occuring.

Again, there's NO WAY FOR THIS SITE TO DISCERN WHICH PARTY IS TELLING THE TRUTH. Therefore, no public airing of disputes. Also, as previously stated, PMs must be used for any discussions involving names of either the seller or buyer.
Finally, as it's been repeated many times before, all business transactions either on or off the internet are considered caveat emptor.

 

[Jamieishard]

well IMO in any case of purchasing a fish...especially one you have not seen first hand...you are ALWAYS taking a chance. You shouldnt order fish over AB or MFK if when you recieve it... you can not personally tell within 48 hours if it is what you ordered or not. That being said.... you have no real case for getting anything back...... from the vendors side... how 8 months later is the actual vendor supposed to be able to tell if that is even the same fish he sent you.As for rotkiels i have i think 6 or so now...although you dont have pictures up.... i got alot of my rotkiles at a 2" size and they didnt have much red on them at all... as they grow bigger they are only getting more colorful..and more and more red. every single one of them is beautiful....but i also seen them first hand when i bought them....and i know they are F1...just the way i see it.

ps. My turquise..... blows my WC rotkiel pair i paid alot of money for...right of the water as far as colors and my personal taste

 

[Griff1327]

Disputes between buyers and sellers are to be carried out in private. Threads about a dispute will be closed or deleted.
^ I understand that. But the problem that I have with it is that the transaction happened on AB therefore the rules cannot be applied. If the person in question was not a vendor on here then there would be no problem with the post. At the same time, 8 months is a very long time to figure out that your fish isn't what it's supposed to be. By that time all feedback deadlines have passed and it's too late to recover your losses. I feel this proves that the feedback was a good idea.

 

[Oddball]

Disputes between buyers and sellers are to be carried out in private. Threads about a dispute will be closed or deleted.
^ I understand that. But the problem that I have with it is that the transaction happened on AB therefore the rules cannot be applied. If the person in question was not a vendor on here then there would be no problem with the post. At the same time, 8 months is a very long time to figure out that your fish isn't what it's supposed to be. By that time all feedback deadlines have passed and it's too late to recover your losses. I feel this proves that the feedback was a good idea.

AB has a reporting section that surpasses the time limit for individual auction feedbacks. Use it for AB transactions. If their feedback system isn't sufficient, in someone's opinion, stage a complaint over at AB. Don't complain about it here or expect the site to make adjustments for another site's issues.

MFK has a feedback system in place for MFK transactions.

 

[xspainx69]

Again, there's NO WAY FOR THIS SITE TO DISCERN WHICH PARTY IS TELLING THE TRUTH. Therefore, no public airing of disputes. Also, as previously stated, PMs must be used for any discussions involving names of either the seller or buyer.
Finally, as it's been repeated many times before, all business transactions either on or off the internet are considered caveat emptor.

Fair enough, we dont know which party is telling the truth, but lets say we had a situation in which it was clear cut that the seller jipped the buyer. Then according to the MFK hierarchy, what is the right way to resolve the issue? If the seller is not willing to compromise? Just forget about it? I know I sure as heck wouldnt!

 

[Oddball]

Now we're getting into the 'what if's? Sorry, we aren't going to go there. Should such a situation come up, it will be dealt with on a case by case basis.

As with all dealings, contact a legal advisor or the BBB in the event of a major dispute. Posting anything that can be considered as being libelous can have legal ramifications to this site (whether true or not). Defamation of character suits can be held against any such printings. EVEN if the report(s) is/are true. Damages can either be awarded by a court -or- (more importantly) an attorney can force an out of court settlement, with the site, if the site doesn't wish to incur legal fees (court costs, attorney retainers, etc).

 

[Camphilophus]

Now we're getting into the 'what if's? Sorry, we aren't going to go there. Should such a situation come up, it will be dealt with on a case by case basis.

As with all dealings, contact a legal advisor or the BBB in the event of a major dispute. Posting anything that can be considered as being libelous can have legal ramifications to this site (whether true or not). Defamation of character suits can be held against any such printings. EVEN if the report(s) is/are true. Damages can either be awarded by a court -or- (more importantly) an attorney can force an out of court settlement, with the site, if the site doesn't wish to incur legal fees (court costs, attorney retainers, etc).

The BBB is for business owners, not people selling fish out of their basement. On top of that, it's probably the most useless organization ever invented. From my experiences with them I've realized it's just a record of how many people had bad experiences with a certain company.

 

[xspainx69]

Now we're getting into the 'what if's? Sorry, we aren't going to go there. Should such a situation come up, it will be dealt with on a case by case basis.

As with all dealings, contact a legal advisor or the BBB in the event of a major dispute. Posting anything that can be considered as being libelous can have legal ramifications to this site (whether true or not). Defamation of character suits can be held against any such printings. EVEN if the report(s) is/are true. Damages can either be awarded by a court -or- (more importantly) an attorney can force an out of court settlement, with the site, if the site doesn't wish to incur legal fees (court costs, attorney retainers, etc).

Ok, but your not giving the consumers which is pretty much all of us any type of an option. Your a moderator and you are speaking as a representative on behalf of MFK. We would like to know what are the necessary steps to dealing with a fraudulent situation.

The only thing you keep saying is "What not to do". Ok fine so I cant dispute my fraudulent case on the forum, but if we become victims of a fraudulent transaction then what do we do?

 

[Oddball]

Ok, but your not giving the consumers which is pretty much all of us any type of an option. Your a moderator and you are speaking as a representative on behalf of MFK. We would like to know what are the necessary steps to dealing with a fraudulent situation.

The only thing you keep saying is "What not to do". Ok fine so I cant dispute my fraudulent case on the forum, but if we become victims of a fraudulent transaction then what do we do?

Contact the BBB if dealing with a business. Contact paypal if used. Notify your credit card company since most offer fraud protection insurance. You can also contact the police Fraud Dept. Especially if the fraud was commited across state lines. Cash and M/O sales are caveat emptor if no sales receipt is issued.

And, for the record, I didn't only state 'what not to do'. Even the quote you responded to has recommendations of what to do in the event a sales fraud was committed on your behalf. Add to that the recommendation of using the report feature on the site in question of the OPs opening post.

 

[xspainx69]

Contact the BBB if dealing with a business. Contact paypal if used. Notify your credit card company since most offer fraud insurance. You can also contact the police Fraud Dept. Especially if the fraud was commited across state lines. Cash and M/O sales are caveat emptor if no sales receipt is issued.

And, for the record, I didn't only state 'what not to do'. Even the quote you responded to has recommendations of what to do in the event a sales fraud was committed on your behalf. Add to that the recommendation of using the report feature on the site in question of the OPs opening post.

Ok....I dont know. I just think its screwed up that if I know that a vendor is ripping people off, I cant go tell everyone else or give anyone the heads up. I just have to take a different route and report it, but not post it.

Then after like 30 people get scammed, then what? You still cant post on the forum and "Warn People". Honestly its nothing personal towards you Oddball. But I am just stating my opinion and I think that the rules here suck!

I would hate to see fellow fish hobbyist's get scammed and then they cant tell anyone else on the forum just because its against the rules...