Favorite LFS "CUSTOMER" STORIES ...

[me_wee_todded]

I work at a corporate pet store *cough petsmart cough*, and i refuse sales all of the time. My favorite example, Guy comes in to my department.
Me: Can i help You?
Him: Yeah give three of these. (indicating oscars)
me: How bigs you tank?
Him: huge.
Me: quantify huge for me, how many gallons?
Him: 29.
Me:Thats too small for oscars. How about some different fish.
Him: Look kid, ive kept em in there before, I know what im doing.
Me: Regardless of what youve done before, im not selling them to you now.
Him: You can kiss my ass you little ****, wheres a manager.
Me: Well, sir, there should be one over there.
Him: Go get him.
Me: Sir it is your perogative to talk to a manager, therefore it is your responsibility to get one.
The guy storm off to get the manager, he demonizes me, and ends up getting his fish. I told my manager that undermining my knowledge was really appreciated, and he laughed, and the said customers need to be happy, and said if i wanted to keep my job i need to learn that.

 

[TTTT]

wow that sucks. So I'm guessing petsmart employees aren't allowed to refuse to sell to people

 

[me_wee_todded]

wow that sucks. So I'm guessing petsmart employees aren't allowed to refuse to sell to people

If i feel the animal will be in an improper envrionment, i may refuse the sale. But, according the new Bossman, id better not. He think we should sell more Pacu, because, "they are some good fish". If that gives you any idea of the mentality my superiors have.

 

[Zander_The_RBP]

If i feel the animal will be in an improper envrionment, i may refuse the sale. But, according the new Bossman, id better not. He think we should sell more Pacu, because, "they are some good fish". If that gives you any idea of the mentality my superiors have.

i would quit that job right away i wouldn't care how desparate i was for money my morals are worth more than any amount of money

 

[TTTT]

i would quit that job right away i wouldn't care how desparate i was for money my morals are worth more than any amount of money


yes i aggree this needs to be moved back to general aquaria section

I would keep the job, if I had it, I could try to convince stupid people not to buy oscars, pacu, and commone pleco for their 30g. If I had this job and I quit, they might hire a total dumbass who tells people that a pacu shoal would be great for a 55g.

 

[Citrinellus]

Bump...

 

[likestofish]

Its back in the general aquaria

 

[Adhlc]

Ah, I kicked a customer out of the store a couple months ago. Trying to tell me he was going to sue us because all his fish he bought elsewhere died. He said he had detailed autopsies that proved without a doubt it was all our fault. I LOL'd hard.

 

[Fat Homer]

Now that would be an interesting read if that idiot ever did try to sue...

 

[_Jessica_]

I am the caretaker of the fish section in a store, and I can't refuse any sales.

Let's see...there's the guy who comes in weekly to ***** and moan about how all his fish keep dying in his 10g. He has a JD and a pleco, and has tried another JD, an Oscar, a Jaguar, a Red Devil...nope they all die, and nothing I say gets it through his head. There are many, many people like this.

And then this girl came in to the store the other day, looking for something to add to her betta tank. She physically made me tired, with everything she was asking...eventually she zeroed onto the feeder goldfish, and asked if they would be okay. I told her probably not, the goldfish would probably out compete the betta for food, they get too big for small tanks, scare the betta with too much movement, betta or goldfish could nip each other. Nonethless, she buys a few. Came back in yesterday...my betta is hiding behind the filter all the time, and isn't able to eat any food before the goldfish do, what can I do? Oy vey..you'd think I was asking her to build the Great Wall of China when I told her they are incompatible and need to be separated "ohhh I don't have the money to buy another bowl...".

It frustrates the hell out of me that people can't understand that there is almost NOTHING you can keep in a bowl. It's just not going to work! They think I must be hiding some miracle bowl living fish from them (and most of them do not like bettas).

Then there are the people that attempt to buy common plecos, bala sharks, tinfoil barbs etc...when I explain how big they get, they always say "Oh, they will die before they get that big", and laugh..wow, yeah, exactly? Sorry that I don't share your same enthusiasm for killing fish. I do try and keep a 6" common pleco nearby the smaller commons...and it amuses me a great deal when people go ohh I don't want something that big, give me a smaller one. Yikes. I will tell you I don't keep ID sharks, big catfish, pacus, etc unless for special order, as I really don't think they should be sold to the general public.