Passenger Dragged Off Of U.S. Airlines Flight!!

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Tomt37 said:
It's a tough balance .. and not usually the frontline guys fault but more the corporates who set the rules that push these situations to occur more often in the name of profit - and it's a lesson united bosses in particular seem to need
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I honestly find it very likely someone on the airline side of it screwed up big time even before they got to the point of trying to remove the passenger. The rules are so complicated even the employees don't always know or understand them. With the exception of larger airports most of the employees are vendors that handle the ground operations for the airline and may not be trained as well as they should be. I can't even begin to describe how much I hated working the gate in an oversell, it was usually very chaotic trying to sort it all out and get an on time departure to maintain the positive flight stats.
 
Yep .. and as it's a high risk area for the airlines ... management should be wise enough to ensure compensation is flexible to ensure a good outcome for both sides .. rather than being inflexible in the pursuit of profit
 
If the airline screws up and doesn't follow protocol which is likely because the passengers boarded they should accept the failing... offer a bit more to account for their error and learn from it - not get heavy handed and shout disruptive passenger
 
Dieselhybrid said:
I fly around 100k miles a year. Ridiculous amount of travel and I've never seen anything like this before. I can also say that if i was on a business trip like 90% of my travel i would have refused to leave the plane also. But I'm way too large to forcibly remove with any degree of ease. I actually wish an airline would try this crap with me.
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From what I understand, with your amount of travel and presumably flight status, I think there would be many, many others before you in the queue to be bumped.

They go for folks with cheapest fair and/or no miles plan...I've not been able to confirm this however.
 
I don't think most of us are saying that United isn't to blame for some of this, and they certainly could have handled it better. But I think quite a few of us think the guy escalated it as well, and the blame needs to be spread to him partially as well. He isn't a total nor complete victim here that many in the media/internet seem to think.
 
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pacu mom said:
It doesn't matter. Nor does the fact that he lost his license to practice medicine for a while matter. I am sure, though that United was pleased when all the dirt on the man was brought out....as though that justifies what happened to him on their plane.

Perhaps I can enlighten you about your ethnic background question. "all you asians/orientals look alike" is one of the most insensitive remarks that can be made to any asian person. No one wants to be at the bottom of the totem pole, and that makes minority groups some of the most racist, bigoted prejudiced people in the world. Japanese feel superior to Koreans and Chinese. Koreans hate the Japanese for what the Japanese did when they occupied Korea. To call a Korean "Japanese" would be like calling him a pig. Okinawans were considered the lowest of the low, and if a person of Japanese ancestry married an Okinawan, they were probably disowned. This stuff happened a lot in Hawaii, and it has taken over a hundred years for the prejudice to dissipate somewhat. While the pendulum has shifted and Okinawan cultural stuff is celebrated and really big in Hawaii, Okinawans living in Japan are still discriminated against. One interesting observation I have made is that FOBs (fresh off the boat) (you can see my prejudice is showing) are the ones most interested in my ethnic background. They are the ONLY ones who ask me "where are you from?" When I respond "from Southern California" they get confused and ask "No, where are you really from?" Getting national origin wrong is a sore point for people of asian descent.
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Many good points. In my experience, when FOB person asks me, I dont think they are judging necessarily. I dont mean to deny you of your own experiences.

Sometimes that group of people feel "lost" away from their native land and perhaps looking for a commonality.
 
darth pike said:
I don't think most of us are saying that United isn't to blame for some of this, and they certainly could have handled it better. But I think quite a few of us think the guy escalated it as well, and the blame needs to be spread to him partially as well. He isn't a total nor complete victim here that many in the media/internet seem to think.
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Tru dat lol...
 
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