UPS delay ON THE SHIPING will they PAY ME BACK MY MONEY ?
- Thread starter VIP FISH
- Start date
I just tracked it and is shows a pickup scan which could mean one or two things,
1st the box was pickedup and flatout destroyed in the system,doubtful as is never made it to the origin center or
2nd, the driver may have left the box behind by mistake, been there done that, and the vendor then put the fish back in stock and file a claim for the lost pkg that ups can't provide info on..
How do I know this UPS driver 30 years "now retired"
1st the box was pickedup and flatout destroyed in the system,doubtful as is never made it to the origin center or
2nd, the driver may have left the box behind by mistake, been there done that, and the vendor then put the fish back in stock and file a claim for the lost pkg that ups can't provide info on..
How do I know this UPS driver 30 years "now retired"
If the seller shipped the fish out when he was suppose to, and he shipped next day like you paid for, it is not his fault.
If he did not ship them out on the proper day it is the seller fault.
If ups lost the package, or delayed tha package, then it is ups fault.
You should still be able to get shipping cost back since it was insured. ( Even though they do not guarantee fish shipments, they do have a GUARANTEED time commitment). They did not meet this requirement, so you should def. be able to get your money back at least for all shipping cost.
As for the fish, I hope they arrive to you soon, and they come in happy, alive, healthy, and hungry!!
Hope you get this thing solved!!
If he did not ship them out on the proper day it is the seller fault.
If ups lost the package, or delayed tha package, then it is ups fault.
You should still be able to get shipping cost back since it was insured. ( Even though they do not guarantee fish shipments, they do have a GUARANTEED time commitment). They did not meet this requirement, so you should def. be able to get your money back at least for all shipping cost.
As for the fish, I hope they arrive to you soon, and they come in happy, alive, healthy, and hungry!!
Hope you get this thing solved!!
VIP Fish- updated info for you.
Since the package was delivered by the seller or picked up by a driver and dropped off at the UPS store in near SFO, UPS signed for the package in good condition from the seller. Later, they noted that the package was wet and could not be shipped, the odds are good the seller can make a claim against UPS for damaging the cargo while in their possesion. I am not sure how the seller packed the shipment but if it was damaged and leaking before it ever even made it to a UPS hub, the packaging was not strong enough to withstand transport to PA. I would contact the seller with this information and at a minimum see what they say.
UPS triggered the billing information sent because an initial scan was made at the store or by the driver who delivered to the store but it never left that location more than likely. That is why it was never flagged with the other events I mentioned in my earlier post.
UPS cannot provide you or the seller with the whereabouts of the package damaged or not so you may have some room to make your case with them based on that information. Even if a package is damaged they legally cannot dispose of the package, it must bne returned or delivered.
I am sorry to say it to you my friend but if the package was leaking water on 09/09, odds are good the DATS did not survive.
Since the package was delivered by the seller or picked up by a driver and dropped off at the UPS store in near SFO, UPS signed for the package in good condition from the seller. Later, they noted that the package was wet and could not be shipped, the odds are good the seller can make a claim against UPS for damaging the cargo while in their possesion. I am not sure how the seller packed the shipment but if it was damaged and leaking before it ever even made it to a UPS hub, the packaging was not strong enough to withstand transport to PA. I would contact the seller with this information and at a minimum see what they say.
UPS triggered the billing information sent because an initial scan was made at the store or by the driver who delivered to the store but it never left that location more than likely. That is why it was never flagged with the other events I mentioned in my earlier post.
UPS cannot provide you or the seller with the whereabouts of the package damaged or not so you may have some room to make your case with them based on that information. Even if a package is damaged they legally cannot dispose of the package, it must bne returned or delivered.
I am sorry to say it to you my friend but if the package was leaking water on 09/09, odds are good the DATS did not survive.
Sorry to hear thisJK47;3459556; said:VIP Fish- updated info for you.
Since the package was delivered by the seller or picked up by a driver and dropped off at the UPS store in near SFO, UPS signed for the package in good condition from the seller. Later, they noted that the package was wet and could not be shipped, the odds are good the seller can make a claim against UPS for damaging the cargo while in their possesion. I am not sure how the seller packed the shipment but if it was damaged and leaking before it ever even made it to a UPS hub, the packaging was not strong enough to withstand transport to PA. I would contact the seller with this information and at a minimum see what they say.
UPS triggered the billing information sent because an initial scan was made at the store or by the driver who delivered to the store but it never left that location more than likely. That is why it was never flagged with the other events I mentioned in my earlier post.
UPS cannot provide you or the seller with the whereabouts of the package damaged or not so you may have some room to make your case with them based on that information. Even if a package is damaged they legally cannot dispose of the package, it must bne returned or delivered.
I am sorry to say it to you my friend but if the package was leaking water on 09/09, odds are good the DATS did not survive.
That really sucks these kind of specimens need to be kept they are rare... So sad.